Platform overview
One system for every sales channel

Order Management

Centralize orders from POS, e-commerce, marketplace, and B2B channels. Route, fulfill, and track every order from a single dashboard.

Features

What Order Management includes

Omnichannel Order Hub

Aggregate orders from your website, marketplaces, POS terminals, and B2B portals in one view.

Intelligent Routing

Automatically route orders to the optimal fulfillment location based on stock, proximity, and cost.

Real-Time Tracking

End-to-end visibility from order placed to delivered, with customer-facing tracking links.

Returns & Exchanges

Streamlined RMA workflows with automated restocking and refund processing.

B2B Order Portal

Self-service portal for wholesale customers with custom pricing, credit terms, and bulk ordering.

Delivery Management

Route optimization, driver assignment, and proof-of-delivery capture for last-mile operations.

Benefits

Why choose this solution

Single view of all channel orders
Faster fulfillment with smart routing
Reduced errors with automation
Better customer experience
Scalable B2B and D2C workflows
Integrated returns processing
Industries

Built for these industries

DistributionRetail & E-commerceRestaurant & QSR
See it on your data

A guided walkthrough,
tailored to your operation.

30 minutes with a CW solution architect. We'll map your current stack, run live data through CW Core, and put a number on the consolidation savings.

What you get
Encrypted at rest & in transit
Enterprise SSO & SAML
Region-pinned data residency
24/7 white-glove migration
No commitment · Personalized walkthrough